Refund policy
Since Boopromo.com is offering non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the product is sent/started. As a customer, you are responsible for understanding this upon purchasing any item at our site.
However, we realize that exceptional circumstance can take place with regard to the character of the product we supply.
Therefore, we DO honor requests for the refund on the following reasons:
Non-delivery of the product:
In some cases, the process times are slower, and it may take longer than 1 month for your orders to finish. In this case, we recommend contacting us for assistance. Claims for non-delivery must be submitted to our support department in writing within 7 days from the order placing date, either via our contact form or by email: sales@boopromo.com
Otherwise, the campaign will be considered completed.
Product not-as-described:
Such issues should be reported to our support department within 7 days from the date of the purchase. Clear evidence must be provided proving that the purchased product is not as it is described on the website.
Complaints which are based merely on the customer’s false expectations or wishes are not honored.
Our support team is always eager to assist you and deliver highly professional support in a timely manner. Thank you for purchasing from us.
Song Deletion – NO REFUND
Under any circumstance, we are not responsible for the deletion of your song off any platform as for all Music Distributors have different rules.